Notice of Privacy Practices

DentalQ – Lincoln Shine Dental Privacy Policy

Effective Date: 01/01/2017

At DentalQ – Lincoln Shine Dental (“DentalQ,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we gather, use, and safeguard your information when you engage with our services, including our website (www.mydentalq.com) and other platforms where this Policy is posted. Please note that this Policy does not extend to third-party sites or services linked from our platforms.

If you disagree with any part of this Policy, we advise you not to use our services or share any information with us.

1. Information We Collect

We collect various types of information depending on your interaction with us, which may include:

  • Personal Identifiers: Your name, address, phone number, email address, and other contact details.
  • Health-Related Information: Protected health information (PHI) that pertains to your medical history, health status, or treatment plans.
  • Media Information: Photographs and videos you provide or that we capture during your visits.
  • Technical Data: Information about your device, internet usage, IP address, browser type, and operating system.
  • Demographic Details: Information such as age, gender, and date of birth.
  • Geolocation Data: General location information derived from your IP address or other identifiers.
  • Feedback and Queries: Any information you submit when contacting us or participating in surveys.
  • Insights and Preferences: Information derived from your interactions with us, reflecting your interests and preferences.

2. Methods of Information Collection

DentalQ gathers information through several avenues, including:

  • Direct Interactions: Information you provide us through forms, calls, and emails.
  • Automated Tracking: Data collected automatically via cookies and other tracking technologies.
  • Third-Party Sharing: Information we may receive from other organizations or partners related to your care.
  • Integration of Sources: Combining information from various channels to enhance our service offerings.

3. Purpose of Information Use

The information we collect serves various legitimate purposes, such as:

  • Providing and maintaining our services.
  • Facilitating communication regarding your appointments and inquiries.
  • Enhancing and optimizing our services based on user feedback.
  • Conducting marketing and promotional activities, with your consent.
  • Delivering personalized advertisements tailored to your interests.
  • Ensuring security and compliance with legal requirements.
  • Any other purpose explicitly stated when your information is gathered or as permitted by law.

4. Information Sharing Practices

We may share your information under the following circumstances:

  • Within DentalQ: Sharing among our affiliated entities for internal operations.
  • Service Partners: Collaborating with trusted vendors and service providers who assist us in delivering our services.
  • Healthcare Collaborators: Sharing information with your healthcare providers, insurance companies, and other relevant partners involved in your treatment.
  • Marketing Collaborators: Distributing data to advertising partners for their promotional endeavors.
  • Legal Obligations: Disclosing information as necessary to comply with laws and protect our rights or those of others.
  • Business Transitions: In the event of a merger, acquisition, or asset sale.

5. Your Privacy Rights

You have several rights regarding your personal information, including:

  • Email Preferences: Opt-out options for receiving promotional communications.
  • Cookie Management: Control over cookie preferences through your browser settings.
  • Device Settings: Adjustments on your mobile devices concerning tracking.
  • Do Not Track: Currently, we do not respond to all “Do Not Track” requests.

6. Security of Your Information

We prioritize the security of your information by implementing standard safeguards. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary for the purposes for which it was collected and to comply with applicable laws.

8. Children’s Privacy

Our services are designed for adults, and we do not knowingly collect personal information from individuals under the age of 13 without parental consent.

This Privacy Policy does not apply to third-party websites, applications, or services. We encourage you to review the privacy practices of any external sites you visit.

10. Social Media Engagement

When you share your experiences with DentalQ on social media platforms, you consent to the use of that content as per our terms. Please consider your privacy when making posts publicly.

11. Data Transfers

Your information may be transferred to and stored in regions that do not provide the same level of data protection as your home country. We take necessary measures to safeguard your data during such transfers.

12. Policy Updates

We may update this Policy periodically. We will inform you of any significant changes as required by law, with the effective date of the latest version noted at the top of this document.

13. Contact Information

For questions or concerns regarding this Privacy Policy, please text or call us at (312)373-1117

You may also send correspondence to 2620 N Halsted st, Chicago, Illinois, 60614.

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